Sharing Excellence Week for Administrative Staff 4-8 June 2018
‘Excellence in action’ is the title of our new strategy. Excellence is an important goal not only for students and lecturers, but also for staff working in administration, and it is an idea we would like to share with our colleagues from all over the world.
Now we would like to invite you to share your excellence with us!
What kind of excellence can be found in your own university? What kind of excellence would you like to learn from your colleagues? What could we do together in the future?
The theme of the international week in 2018 is ‘Customer in Focus – Designing Services in Higher Education’. The programme is partly intended for everyone, and partly theme-specific. The subthemes organised by different units are:
Contract and Innovation Services
Designing Student and Admission Services
Multicustomer communications – defining customer and designing services
Physical & Digital Campus Services
Services in International Relations & Mobility
University and Business Cooperation: From Customer to Partnership
Join us and share your expertise with your colleagues on our Sharing Excellence Week! You can also suggest a topic of conversation, or present some good practices from your own institution.